01. Who is responsible for your information

Luminary Pixel is the trading name used on this website. Service provider: Luminary Pixel LLC. These details identify the party responsible for the services described here.

This notice explains how information is handled when you visit this website, contact us or use our services. It does not describe the practices of unrelated websites linked from our pages.

02. Information we collect

• Enquiry information: your name, email, optional phone number, website URL, message and attachments you submit.
• Project information: agreed requirements, correspondence, supplied assets and relevant access details shared through an agreed method.
• Order records: invoices, service purchased, payment status and transaction references where orders are accepted.
• Technical information: server logs and, where enabled, cookie or analytics information such as IP address, browser, device and visited pages.
• Audit information: public page content and website measurement results needed for the agreed review.

Do not submit sensitive personal information, third-party customer records, full payment card details or private keys through an enquiry form.

03. Why we use information

We use relevant information to answer enquiries, prepare quotations, deliver agreed services, administer orders, resolve issues, protect the website and maintain records required by applicable law. Marketing messages require an appropriate legal basis and an available way to stop receiving them.

04. Cookies and analytics

Essential cookies may support functions such as sessions, login and security. Optional analytics, advertising or embedded-content technologies must be described accurately and configured to respect consent choices where required.

You can manage cookies through your browser and any consent controls offered on this website. Blocking essential cookies may affect some functions. A privacy notice alone does not install a consent mechanism.

05. Service providers and other disclosures

Information may be handled by providers needed to host the website, deliver email, process payments or support an agreed project. Where a payment provider handles checkout, its own notice explains how it processes payment information.

Necessary disclosures may also be made to professional advisers or authorities when legally required. Any sale, advertising-related sharing or unrelated secondary use must be explicitly assessed and disclosed before it occurs; this draft does not establish that such activities are absent.

06. Website audits and AI processing

Public website audits are in development. This notice must be updated before paid automated processing launches. If an AI provider is used, disclose its identity, data sent, processing location and relevant retention arrangements before collecting data for that purpose.

Use a limited dataset of public technical findings rather than unnecessary personal data. Private credentials, customer databases and confidential form submissions should not be sent to an AI provider for a public website audit.

07. Retention and deletion

We retain information according to its purpose and applicable obligations. Enquiries, project files, financial records, logs and access credentials may require different retention periods.

When retention is no longer justified, information should be deleted or anonymized under the stated procedure. A deletion request may not remove records we must lawfully retain. Temporary project access should be revoked when it is no longer needed.

08. Security and international processing

Security controls should be proportionate to the information handled, including restricted access and appropriate safeguards for sharing project credentials. No internet-based system can be guaranteed completely secure.

09. Your choices and rights

Depending on applicable law, you may have rights to access, correct, delete or receive a copy of your information, object to or restrict certain uses, or withdraw consent. Rights and exceptions vary by location and processing purpose.

Submit a request through our contact page. We may ask for proportionate identity verification and will respond within the applicable legal timeframe. You may also have the right to complain to a relevant data protection authority.

We do not intend this website to collect information from children. If information about a child has been submitted, contact us so we can assess the appropriate action.

10. Changes to this notice

We update this notice when our actual practices change and show the effective date. Where required, we provide additional notice or obtain consent before a new use of personal information. Contact us if anything in this notice is unclear.